ETHNOGRAPHY.de
References
In-homes, shop-alongs and analysis of the mattress market in Germany for Casper
"Karen conducted a design research project for Casper to help us become familiar with the German market, in preparation for our European expansion. Karen is articulate, insightful, very organized and professional, and her work informed us of some crucial aspects of the market prior to our launch. She's also a pleasure to work with, a great communicator and very generous with her time!"
Carly Price
Strategy, Product & Experience Design Leader at Casper Inc.
In-depth interviews and, creation of personas, customer journey map and a mental model diagram for XING
"I had the pleasure to work together with Karen at several UX projects at XING, including strategic projects. She is hands-on and detail-oriented, but nevertheless doesn't loose sight of the bigger picture. Plus, she is always very up-to-date when it comes to the latest UX research methods. If you're looking for an experienced UX person with in-depth research know-how for your project, Karen is the right person for you."Inken Peteresen
Partner & Principal Product Designer bei Ubercreative Product Design Lab
Emotional inquiries and co-creation workshops for Brandtrust
"karen does a truly outstanding job ... i've worked closely with her on several significant projects and have been consistently impressed with her interviewing skills (i work with many researchers and she is among the best i've seen). it is a pleasure to collaborate with her and i look forward to any project where she is involved because i know we will get great results and enjoy ourselves in the process. she is a rare find!"Doug Grant
Founder of Inqui Research. Co-founder of Brandtrust